The tool does not feels welcome for users inputting Chinese or Japanese

šŸžBug Reports
#1

1) Which browser, operating system and versions of those are you using?
I am using Mac OSX and chromeā€”butā€”I believe this is a general issue for any user like me who reads and writes in Chinese, or Japanese.

2) What are the steps you took that lead to the bug?
Whenever I attempted to comment in Chinese (either simplified or traditional Chinese), the comment or input field can not let me type a single character. Instead, it cuts off the Pinyin (for spelling a Chinese input) or the hiragana (for Japanese input) into letters. That said, I must use English, which is okay with me but can be a huge barrier for Chinese or Japanese speaker. I took screenshots to show how it looked like when I typed my mother language.

P.S. Also when I typed in English, the input field seems not very tolerance for revision in retrospect. For example, if I want to delete a word composed of 4 letters, I would have to click with my cursor for four times as my cursor keep running to the end of a paragraph. ;Dā€¦

Xnip2020-06-13_13-18-52
Xnip2020-06-13_13-18-52.png966Ɨ1130 66.5 KB

Thanks in advance.

#2

Thanks Hannah for this extensive bug report.
This bug is fixed with 2.2, and should be released to Chrome very shortly. Itā€™s already in review.

As of supporting your mother language better, we unfortunately right now donā€™t have the resources to fix this, and other priorities.
There were already a few requests made and I hope we can change this situation soon.

Sorry :frowning:

1 Like
Graphic accent bugs when writing notes from sidebar and dashboard
#3

I understand that to polish a product you have to focus on a few priorities at a time. Best wishes to your work! :wink:

#4

Good news: You can now use Chinese characters in the comment boxes!