Having Issues Upgrading to Paid Plan - Trying Last 2 Days

šŸžBug Reports
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#1

To get your bug fixed faster please try to answer the following questions:

  1. Which browser, operating system and versions of those are you using?
    Firefox 80.0 (64 bit) , Windows 8.1,

  2. What are the steps you took that lead to the bug?

#2

You want to upgrade to Pioneers from a regular ā€œthinkerā€ plan?

To do so go to ā€œedit subscriptionā€ in the ā€œmy accountā€ page and add the addon ā€œPioneerā€.

#3

Hi Oliver, yes, however Iā€™m having issues. I get stuck with the page loading to no end once I agree to terms of service and click subscribe.

#4

Can you explain step by step what you do, not sure if I can follow :confused:

#5

20200828_221018
20200828_221018.jpg3024Ɨ2916 2.09 MB

Iā€™ve been stuck on this page through over an hr

#6

Do you have any scriptblocker installed?

If you right click and then go to ā€œinspectā€ and then ā€œconsoleā€ what does show there?

1 Like
#7

Hello,

Having issues again. Under console, a few errors are listed.

  1. it occurred on remote side, please check its console for more details.

  2. Uncaught Type error: t is undefined

  3. Uncaught (in promise) d: Internal

#8

For the record: Fixed! Thanks for the help in going through stuff with me on Slack.