Bought yearly sub stuck on free tier

To get your bug fixed faster please try to answer the following questions:

  1. Which browser, operating system and versions of those are you using?
    Firefox, Brave, iOS
  2. Which version of Memex are you running?
  3. What are the steps you took that lead to the bug?
    bought upgrade, was charged, cannot refresh subscription. have deleted, loged out, waited, etc. please help