I also have this problem. Essentially, I used the sync app to select my folder and then I go back to Memex, click āIām readyā and nothing happens
Iām using firefox on MacOS. Iāve already disabled my ad blocker for Memex. Hereās everything that I found in the console for Memex after trying all this:
First-time user. Same here. Reinstalling didnāt help. curl gives the same Connection refused
We just released an update to the backup helper app that max fix this issue.
Here you can get it: https://github.com/WorldBrain/local-backup-server/releases/tag/0.5.0
Since we canāt reproduce it on our side we rely on your reports.
Hey Oliver, I tried the new backup helper app, and still the same problem. I made sure to turn off my Little Snitch firewall, but that didnāt help. There is no connection.
Could this have to do with App Translaction?
Do you have a version of helper with debugging turned on?
Also, why did the helper just balloon to a huge filesize? (near 1GB)
Thanks
Still no backup joy:
Also: I donāt think this is related but my account says cancelled even though I just subscribed to the Pro Pioneer tier and am still on the 14 days trial.
Also a big thank you for building this, very inspired by your interview with Tiago today. In terms of quality you have a little way to go but bravo for pushing in this direction (and the way you push for openness and freedom!)
Can you identify what is running on this port?
Also: I donāt think this is related but my account says cancelled even though I just subscribed to the Pro Pioneer tier and am still on the 14 days trial.
Yeah its an edge case that our system does not properly pick up right now when people cancel and then re-subscribe.
I delete your cancelled subscription. if you go to settings > my account > refresh subscription status it should show you the right subscription.
Still no backup joy:
We had an issue with our server which is now fixed and backup via google drive should now work again.
Great, thanks. Local backups are working now!
(it was the backup helper running on that port, now that you updated my account it works.)
I was hoping that would also enable me to set up sync with my mobile device but when I click on āPair new deviceā I just get redirected to the account ugprade page (which also shows that Iām on the pioneer plan). The same is true when I try to enable automatic backups.
Iāll assume that functionality is still work in progress but in case something is still stuck on the account side hereās what it looks like:
Argghh!
Annoying 
I assume that because of the cancelling/upgrade process there are still some bugs.
Sorry we havenāt optimised for that use case so there may still bugs taht appear.
Can you try to logout, disable the extension, enable it again, login and try again?
Mhh this should not be connected at all.
Do you use google drive or the backup helper now?
Did you restart the backup helper at some point?
I was using backup helper and I did restart it a few times (I didnāt leave it permanently running).
The files got created in the directory I specified so that looks good. Havenāt tried a restore yet.
When I switched to Google Drive for storage (just to give it a try) it looked like the backup was created and uploaded successfully. But what file or directory am I looking for in my GDrive? I donāt see anything stored there.
I do switch between multiple google accounts (work and personal) but I didnāt see it in either one.
No problem, Iāve written enough software to know what thatās like.
You guys are doing great work so you have my support until you get everything sorted out.
I logged out and back and sync is running now, thanks for your help.
Iāll just file reports as I use this but if there are other ways I can help (Iām a bit more Ops-y than Dev-y) let me know.
We FINALLY could reproduce the bug with the localhost not being available and fixed it in the release 0.5.2.
Let me know if that works for you.
@BlackForestBoi Yes! the backup server opens a connection and I can do a manual backup finally.
But my 14-day trial just ran out so I canāt test the automatic backup feature. Could you reset my trial?
Yes for absolutely sure. Thanks for sticking with us and sorry for the frustration it caused.
Done! Enjoy.
darn!
Good news: I can reproduce on Firefox, but not on Chrome.
Better news: If you click now ābackup nowā it should switch to the automatic backup. at least it worrks for me.
Iāll file the bug and get it fixed up, thanks for the report.
Hi everyone, and support team @BlackForestBoi
Iāve just signed up to the forum after installing Memex a few days ago. Everything was working fine - backup and all - but 48 hours ago the backup just stopped working.
What is the problem?
I go to the dashboard, click ābackup and restoreā and the page just wonāt load. It hangs. I then try under āsync statusā to click ābackup nowā and the page hangs. I try to turn on automatic backup, and again the extension tries to open the backup page. It just wonāt work.
What have I done?
Iāve re-installed the extension with no luck - more than once. I am using Brave, but even when I installed on Firefox and restored from my last backup, the problem occurs there!
Iāve re-downloaded the memex-backup-heper (most recent version 30th June) with no luck.
The last backups made automatically before the problem occurred were only 10kb in size (compared to the very first backups of 300kb) but I havenāt had any problems restoring from my last successful backup when Iāve re-installed the extension. I am suspecting as I write that perhaps these small backups could be a part of the problem? Perhaps I should delete the few small ones and use a larger one? (Note: Memex doesnāt let me choose which backup I want to use so I wouldnāt know how to do that; youād have to explain.)
Iāve registered here and browsed through this thread. Iāve taken previous advice to āinspect the pageā and look at the āconsoleā - Iāve uploaded the screenshot here. As you can see I have a lot of extensions, but I have disabled them one by one to see if any of them affected my ability to backup. Even with all disabled I still canāt backup. The only one I think could be an issue is the āuser agent switcherā - I like to use Brave but set this extension to another browser for fingerprinting purposes. What do you think?
Overall I believe this is a bug so I hope you can help. I want to use Memex to start bookmarking again from scratch rather than sort through hundreds of old bookmarks. But I donāt feel yet that the system is reliable, so if I canāt backup easily, I donāt want to put hours in just to lose all the data. Also my plan is to bookmark and annotate rather than inspect and log every site I visit, so Iām not expecting to amass a huge local file.
I hope that this message and its responses will be of use to other members that might be having the same problem.
As a final note, Iām not very technical at all, so while you can use complex computing language, I apologize in advance if I write back with simple or obvious questions!
Thank you!
