Pioneer Subscription Issue

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#1

Hi,

I paid for the Pioneer Plan which was $150.

However, my subscription status became “cancelled” after the 30-day Trial.

So, I added my credit card and was instantly charged €80 for the pro-yearly plan.

Was I charged correctly? What happened to my Pioneer status?

(I contacted live chat and email support but never received a reply)

Thank you

#2

Honestly also not sure how this happened, but I refunded you those 80€

Thanks for your support with the Pioneer Plan. This means the world to me, and us.

With the money from your support and those of others, we are now short before launching a completely overhauled sync on October 11.
From then on you can sync as many devices as you want, have auto-backup and saving and annotating stuff on tablets available.